Here’s some of the most frequently asked question’s we get asked, but if you have any others please get in touch

What is the lead time ?

Our lead time is normally 3 – 5 working days, however it can be longer at busy times, lead times will be given when order is placed.

Is there a minimum order ?

There is no minimum order, just the cost of the time taken setting up the laser machine and any artwork time required.

Can delivery be arranged ?

No problem we have a national courier service, we can also arrange delivery to multiple address’s.

What materials can you work with ?

Virtually any material ! the most popular ones are acrylic, laminates, coated and bare metals, Corian, textiles, leather, ceramic, paper, glass, stone and wood. there has been a huge increase in demand for laser engraved wood and laser cut wood as it is a sustainable product.

Do you do single items ?

Yes we can work with single items please call 01626 366047 or email to discuss your project.

Can you give me advise ?

Yes, of course we enjoy helping to provide a solution for your project please call 01626 366047 or email For more information please see our advice and guidance page.

What art work files do we require ?

Please go to Artwork Guideline to find out.

What are your opening times ?

We are open from 9.00am – 5.00pm Monday to Friday any enquiries outside these times we will respond on the following working day.

Do you provide a proof before engraving/cutting ?

A proof will always be provided for approval before work is carried out.

Do you provide a sample ?

Yes, we always advise our customers to have a sample produced particularly if it is a new product or if you are having it produced for your client.

What companies do you work with ?

We work with all sizes of companies, from small independents to Multinationals all over the UK in a huge range of industries engineering, technology, marine, corporate gifting, hospitality, branding agencies, car manufacturer’s and aviation.

Is etching the same as laser engraving ?

While the terms are often used for the same process there is a difference, as etching is a chemical process and laser engraving is a physical process.