Here’s some of the most frequently asked question’s we get asked, but if you have any others please get in touch firstname.lastname@example.org
What is the lead time ?
Our lead time is normally 3 – 5 working days, however this can be longer at busy times, a lead time will be given when your order is placed.
Is there a minimum order ?
There is no minimum order, just the cost of the time taken setting up the laser machine and any artwork time required.
Can delivery be arranged ?
No problem we have a national courier service, we can also arrange delivery to multiple address’s.
What materials can you work with ?
Virtually any material ! the most popular ones are acrylic, laminates, coated and bare metals, Corian, textiles, leather, ceramic, paper, glass, stone and wood. there has been a huge increase in demand for laser engraved wood and laser cut wood as it is a sustainable product.
Do you do single items ?
Yes we can work with single items please call 01626 366047 or email email@example.com to discuss your project.
Can you give me advise ?
What art work files do we require ?
Please go to Artwork Guideline to find out.
What are your opening times ?
We are open from 9.00am – 5.00pm Monday to Friday any enquiries outside these times we will respond on the following working day.
Do you provide a proof before engraving/cutting ?
A proof will always be provided for approval before work is carried out.
Do you provide a sample ?
Yes, we always advise our customers to have a sample produced particularly if it is a new product or if you are having it produced for your client.
What companies do you work with ?
We work with all sizes of companies, from small independents to Multinationals all over the UK in a huge range of industries engineering, technology, marine, corporate gifting, hospitality, branding agencies, car manufacturer’s and aviation.
Is etching the same as laser engraving ?
While the terms are often used for the same process there is a difference, as etching is a chemical process and laser engraving is a physical process.